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India Post Payments Bank rolls out Aadhaar-based face authentication for digital transactions

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New Delhi: The India Post Payments Bank has started nationwide rollout of Aadhaar-based Face Authentication facility for customer transactions — a breakthrough initiative aimed at empowering every Indian, especially the elderly and differently-abled, by making banking more secure, inclusive, and convenient. Developed under the framework of UIDAI (Unique Identification Authority of India), the face authentication feature enables customers to perform banking transactions using facial recognition, eliminating the need for physical biometric inputs like fingerprints or OTPs. With this, IPPB strengthens its mission of “Aapka Bank, Aapke Dwaar” by making banking more accessible, inclusive, and customer-centric, PIB release read. Addressing the launch event, R Viswesvaran, MD & CEO, IPPB said, “At IPPB, we believe that banking should not just be accessible, but dignified too. With Aadhaar-based face authentication, we are ensuring that no customer is left behind due to limitations in biometric fingerprints or OTP verification. It’s not just a tech feature; it’s a step towards redefining financial inclusion at scale.”IPPB’s Face Authentication Feature: Key benefits Secure Aadhaar Authentication without dependency on OTP or fingerprint sensorsFast and Contactless Transactions for a smoother customer experienceSafe Banking During Health Emergencies, where physical contact may be riskySupport for All Banking Services, including account opening, balance inquiry, fund transfers, and utility payments.The launch of IPPB face authentication facility is aligned with Digital India and Financial Inclusion missions of the Government of India. IPPB encourages all its customers, especially those who have faced challenges with fingerprint-based authentication, to experience the simplicity and power of this new feature, read the PIB release. About India Post Payments Bank India Post Payments Bank (IPPB) has been established under the Department of Posts, Ministry of Communication and was launched on September 1, 2018. The bank has been set up with the vision to build the most accessible, affordable and trusted bank for the common man in India. The fundamental mandate of India Post Payments Bank is to remove barriers for the unbanked and underbanked and reach the last mile leveraging the Postal network comprising ~1,65,000 Post Offices (~140,000 in rural areas) and ~3,00,000 Postal employees.